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Wheelchairs are available for free. Check for availability and request a wheelchair at the Visitor Services Desk upon your entry. The wheelchair is available for use while at the Museum.

Service Dogs

The Museum welcomes service dogs and their handlers. Service dogs must be on a non-retractable physical leash that is less than six feet in length. Each visitor may only have one service dog.

Assistive Listening System

Request the infrared listening device headsets at the north entrance Visitor Services Desk. The Assistive Listening System is available for lectures and films in the Charmaine and Maurice Kaplan Theater.

Parking & Accessible Entrance

The north entrance to the Museum (near the giant fig tree) is HP accessible. There are six accessible parking spaces in the parking lot located on the east side of the Museum (to your left off Village Place). There are also four accessible parking spaces in the South Carousel parking lot adjacent to the museum parking lot (to your right off Village Place).

ASD Mornings

Temporarily postponed. The Museum offers a program for the Autism Spectrum Disorder (ASD) community: a once-a-month ASD Morning in which the Museum opens early for adults and children on the autism spectrum and their families, friends, and caregivers. Learn more here.

Social Stories

Social stories are guides to help prepare individuals with autism for social interaction and public events. Check out social stories for seven museums in Balboa Park, which were co-authored by high-functioning young adults with autism as part of a project funded by the Institute of Museum and Library Services. Learn more.

Note: The escort to a visitor with disabilities is entitled to free General Admission.

There are wheelchair lifts that require a key in the Coast to Cactus and Extraordinary Ideas: A History of Citizen Science exhibitions. Keys are available at the Admissions Desk.